This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do I import email and contacts from windows 8 mail to thunderbird

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by sfhowes

markrichardson
markrichardson
more options

Hi there,

I have Windows 8 and have been using the Windows 8 mail app. However, it is very basic so I am keen to switch to Thunderbird. However, I cannot find a way to import my mail, folders and contacts to Thunderbird from Windows 8 Mail.

There seems to be no export option on Windows 8 Mail. Thunderbird has an Import option but this is not able to locate the Windows 8 mail files.

There doesn't appear to be answer to this question in the forums. Can anyone help?

Thanks,

Mark

Hi there, I have Windows 8 and have been using the Windows 8 mail app. However, it is very basic so I am keen to switch to Thunderbird. However, I cannot find a way to import my mail, folders and contacts to Thunderbird from Windows 8 Mail. There seems to be no export option on Windows 8 Mail. Thunderbird has an Import option but this is not able to locate the Windows 8 mail files. There doesn't appear to be answer to this question in the forums. Can anyone help? Thanks, Mark

Chosen solution

The Win 8 Mail app is usually associated with a hotmail/live/outlook.com account, so to access it with TB, set it up as an IMAP account:

https://support.mozilla.org/en-US/questions/998184#answer-566746

To import the contacts, open the account from the web page, export the contacts as a csv file, and follow the instructions here:

https://support.mozilla.org/en-US/questions/1012084#answer-607601

http://kb.mozillazine.org/Hotmail

Since hotmail/outlook accounts automatically copy sent messages to the Sent folder, uncheck "Place a copy in.." under Tools/Account Settings/hotmailaccount/Copies & Folders.

Read this answer in context 👍 3

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

The Win 8 Mail app is usually associated with a hotmail/live/outlook.com account, so to access it with TB, set it up as an IMAP account:

https://support.mozilla.org/en-US/questions/998184#answer-566746

To import the contacts, open the account from the web page, export the contacts as a csv file, and follow the instructions here:

https://support.mozilla.org/en-US/questions/1012084#answer-607601

http://kb.mozillazine.org/Hotmail

Since hotmail/outlook accounts automatically copy sent messages to the Sent folder, uncheck "Place a copy in.." under Tools/Account Settings/hotmailaccount/Copies & Folders.