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How to retreive Thunderbird files from a hard drive backup due to having hard drive replaced.

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  • Last reply by duggabe

gmoran003
gmoran003
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My hard drive crashed but I was able to backup to external drive the day before. Dell replaced the hard drive and I did a restore from back up but I can't find the Thunderbird profile files from the back up to put into my new Thunderbird on the new hard drive. Where can I find them on the backup and how can I import them to the new application of Thunderbird?

My hard drive crashed but I was able to backup to external drive the day before. Dell replaced the hard drive and I did a restore from back up but I can't find the Thunderbird profile files from the back up to put into my new Thunderbird on the new hard drive. Where can I find them on the backup and how can I import them to the new application of Thunderbird?

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duggabe
duggabe
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See https://support.mozilla.org/en-US/kb/profiles-tb to locate your profile on the old hard drive. Then locate your profile on the new drive. Copy the xxxxxxxx.default from your old drive to the same folder that your new one is in; so now you have <old 8-char>.default and <new 8-char>.default in the same folder. See https://support.mozilla.org/en-US/kb/using-multiple-profiles to switch from the new one to the old one.