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firefox denies me access to any website I attempt to access

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by philipp

b4wlz0ut
b4wlz0ut
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Hi, whenever I attempt to access any website, Firefox gives me a message saying that connection is untrusted and will not allow me to access it. These were sites I access on a daily basis and all of a sudden it blocked me out of them. I cant even access google search.

Hi, whenever I attempt to access any website, Firefox gives me a message saying that connection is untrusted and will not allow me to access it. These were sites I access on a daily basis and all of a sudden it blocked me out of them. I cant even access google search.

All Replies (1)

philipp
philipp
  • Moderator
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hello b4wlz0ut, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?
  • in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions) - which issuer information does the certificate contain?

thank you!

"This Connection is Untrusted" error message appears - What to do