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I want to share things on my yahoo.com email - why won't firefox allow that?

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  • Last reply by guigs

DonnaArthur
DonnaArthur
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Until recently, I could attach photographs, documents, etc., to my emails that I send from yahoo.com. Now firefox doesn't give me that option. I want to share my photographs with family and friends and would like to see this issue resolved. There is a share feature for linkedin and one for facebook, but there isn't one for yahoo.com email.

Until recently, I could attach photographs, documents, etc., to my emails that I send from yahoo.com. Now firefox doesn't give me that option. I want to share my photographs with family and friends and would like to see this issue resolved. There is a share feature for linkedin and one for facebook, but there isn't one for yahoo.com email.

All Replies (1)

guigs
guigs
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HI DonnaArthur,

Please check to make sure that your antivirus and firewall allows Firefox to upload. Also please check to make sure that this is not being caused by an add on that is not compatible.

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.