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Firefox keeps crashing when I attach or right click photos.

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

JAMfan
JAMfan
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When I try to attach photos in email or on Facebook, Firefox keeps crashing. It also crashes when I try to right click and save photos from Facebook or ebay. The problem started today. I have tried rebooting and updating Firefox, but it keeps happening. Everything else seems to be running fine.

When I try to attach photos in email or on Facebook, Firefox keeps crashing. It also crashes when I try to right click and save photos from Facebook or ebay. The problem started today. I have tried rebooting and updating Firefox, but it keeps happening. Everything else seems to be running fine.

All Replies (2)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Please update to the current Firefox 36 release.

  • Help > About Firefox

The Firefox 34 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.

You can find the full version of the current Firefox 36.0 release in all languages and for all operating systems here: