This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to fix "Firefox stopped presenting user names for earthlink login".

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by richu

richu
richu
more options

FF used to present, in a pull-down menu, all my Earthlink usernames (email addresses) when I clicked into the username box to start an Earthlink Webmail login. I then just needed to select the address I wished to access, and supply the appropriate password. Now I have to spell out the username I want to use. I did not make any changes to my setup since the prior use.

FF used to present, in a pull-down menu, all my Earthlink usernames (email addresses) when I clicked into the username box to start an Earthlink Webmail login. I then just needed to select the address I wished to access, and supply the appropriate password. Now I have to spell out the username I want to use. I did not make any changes to my setup since the prior use.

Chosen solution

I found out why FF did not present my usernames when I logged into my Earthlink service. I must have turned on "Clear history when FF closes." I turned it off again and now FF is back to normal and easier to use. Problem solved.

richu

Read this answer in context 👍 0

All Replies (1)

richu
richu Question owner
more options

Chosen Solution

I found out why FF did not present my usernames when I logged into my Earthlink service. I must have turned on "Clear history when FF closes." I turned it off again and now FF is back to normal and easier to use. Problem solved.

richu