This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Spam goes to junk folder & some non-spam also.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by keithvb

more options

All spam is moved to the "junk" folder. This is correct. Recently some no-spam has been moved to the "junk " folder also.

How do I stop this?

thanks,

Keith

All spam is moved to the "junk" folder. This is correct. Recently some no-spam has been moved to the "junk " folder also. How do I stop this? thanks, Keith

All Replies (2)

more options

Mark it a not spam so the program can learn your preferences.

more options

1. It isn't marked as spam. 2. I've un-marked it as well & no change