Images stop displaying
For the last few weeks I've been experiencing this problem where images will show up as blank in a page or will indefinitly load if I try to open them on their own while remaining blank. This happens after either "some time" of browsing or most often when viewing a webpage with several images on it. Once it starts the error propagates to other pages, making previously visible images blank. Scrolling up and down will sometimes make one of the blank images display in a single page, but making other images blank and vanishing after more scrolling. Reloading Firefox fixes this problem but a similar page will trigger the error again. I'm not sure what's causing it since no significant changes were made to this computer in a long time, other than updating Firefox.
All Replies (5)
Could you clarify what you mean by "reloading Firefox" -- are you reloading the page, or closing down Firefox and starting it up again, or using the Refresh feature, or reinstalling Firefox?
Sometimes display glitches are due to a incompatibility with your graphics card or graphics chipset driver software. While there are many Windows XP users in the beta test program, due to the diversity of systems in the real world, some compatibility issues can be missed.
The usual thing to try is to disable Firefox from using hardware acceleration, as follows:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"
This takes effect the next time you exit Firefox and start it up again. Any difference?
Since hardware acceleration improves the appearance of fonts and animations, you may want to check your computer manufacturer's website to see whether any graphics card/chipset driver updates are available for your system.
By "reloading Firefox" I meant closing down the program entirely and starting it up again. I have also tried to create a new profile and it didn't fix the problem. I also uninstalled FIrefox entirely and reinstalled it, but again, no dice. I will attempt to keep the Hardware Acceleration off.
Update: turned off Acceleration, closed Firefox, opened it again. Visiting a page with several images caused the error again.
Modified
Make sure that you allow Firefox in your security software. If necessary then remove existing rules for Firefox and let the firewall ask again for permission.
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
I wonder whether Firefox's cache is becoming corrupted during your session. As cor-el suggests, another program may be interacting with the cache for some (bad) reason.
MAM and Spybot S&D come up clean. I will have to check the others later as I do not have them installed.