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Inline images turn to grey squares in Outlook.com

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by user478316

user478316
user478316
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As seen support.mozilla.org/en-US/questions/930024 and answers.microsoft.com/en-us/outlook_com/forum/oemail-osend/images-turn-to-grey-squares-in-sent-mail/734b611d-c9e1-465b-9fbe-9400edec23a1 Seems I have figured out how to "reproduce" this bug. I remeber yesterday of writing some emails and inserted inline images were viewable at the begining. The third onwards became gray square. I remember I was working between Rich text and HTML text in Outlook.com. Also, as I compose the second email and sent it, I notice that could merge first two emails. Then I made the third email which had same image from second email (the inline picture one). That's when it started bug (in the third email). Note: the second email has the inline picture and is not grey square, it is showing the real image. All emails referred are in Sent box. Both Firefox and IE can't show the inline picture third onwards.

  • off topic how do i insert line feed in my post ? it gets awful to read.
As seen support.mozilla.org/en-US/questions/930024 and answers.microsoft.com/en-us/outlook_com/forum/oemail-osend/images-turn-to-grey-squares-in-sent-mail/734b611d-c9e1-465b-9fbe-9400edec23a1 Seems I have figured out how to "reproduce" this bug. I remeber yesterday of writing some emails and inserted inline images were viewable at the begining. The third onwards became gray square. I remember I was working between Rich text and HTML text in Outlook.com. Also, as I compose the second email and sent it, I notice that could merge first two emails. Then I made the third email which had same image from second email (the inline picture one). That's when it started bug (in the third email). Note: the second email has the inline picture and is not grey square, it is showing the real image. All emails referred are in Sent box. Both Firefox and IE can't show the inline picture third onwards. *off topic how do i insert line feed in my post ? it gets awful to read.

Modified by user478316

All Replies (2)

FredMcD
FredMcD
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check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

user478316
user478316 Question owner
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I don't know if this is for Onboard too but I don't have graphic card. I checked all you said, no deal.

I accessed: a recipient email (yahoo) in the same computer and same browser and the image is viewable. my email with different browser (only) and/or different computer and the image isn't viewable. my email with same computer in different user account and the image isn't viewable.

Modified by user478316