Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do my bookmarks show up when I click the bookmark icon, but not when I click 'show all bookmarks'?

  • 2 replies
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

more options

Something happened this afternoon and when I started Firefox all my bookmarks were gone. I reinstalled Firefox and it recovered my bookmarks. My bar on the top of the browser is back, and when I click the bookmark icon, it shows all my bookmarks. However, if I click show all bookmarks (ctrl-shift-B), none of my bookmarks show up. I have attached a screenshot to show what I see, but it looks like there's a corruption somewhere.

Something happened this afternoon and when I started Firefox all my bookmarks were gone. I reinstalled Firefox and it recovered my bookmarks. My bar on the top of the browser is back, and when I click the bookmark icon, it shows all my bookmarks. However, if I click ''show all bookmarks'' (ctrl-shift-B), none of my bookmarks show up. I have attached a screenshot to show what I see, but it looks like there's a corruption somewhere.

Chosen solution

It could be that they are all in a folder or hidden?

I hope these help troubleshoot, please if you make any changes to make a back up of the profile as well: Back up and restore information in Firefox profiles

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

It could be that they are all in a folder or hidden?

I hope these help troubleshoot, please if you make any changes to make a back up of the profile as well: Back up and restore information in Firefox profiles

more options