This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why, every time I re-open Foxfire, do I have to re-set my preferences? They never save.

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by AliceWyman

mmiller68
mmiller68
more options

Every time I open Foxfire, I get the message at the bottom " Firefox automatically sends some data.... Choose what I share". And every time I choose. Why does it not just save it forever? And same with options - every time I have to reset my preferences? INCREDIBLY ANNOYING

Every time I open Foxfire, I get the message at the bottom " Firefox automatically sends some data.... Choose what I share". And every time I choose. Why does it not just save it forever? And same with options - every time I have to reset my preferences? INCREDIBLY ANNOYING

Chosen solution

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

AliceWyman
AliceWyman
  • Moderator
more options

cor-el said

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

(For the record) There's a blocklist entry from October 2014 for the Advanced SystemCare Surfing Protection add-on. For details, see Bug 963776 - Blocklist Advanced SystemCare Surfing Protection add-on (read Bugzilla Etiquette before commenting in bug reports)