This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I get Firefox to go to accept an IP address that I know is secure but it tells me it is not?

lrock
lrock
more options

I do work remotely through an IP address. The certificate has expired but the company does not want it published, so they are not renewing it. I can no longer access this IP address through Firefox because it tells me "Secure connection failed." I can actually get on this IP address if I use IE, but they too tell me it is not safe, but still allow me to get on. How can i get this overwritten so that I can use Firefox (my preferred browser) to do my work?

Thank you

I do work remotely through an IP address. The certificate has expired but the company does not want it published, so they are not renewing it. I can no longer access this IP address through Firefox because it tells me "Secure connection failed." I can actually get on this IP address if I use IE, but they too tell me it is not safe, but still allow me to get on. How can i get this overwritten so that I can use Firefox (my preferred browser) to do my work? Thank you

All Replies (2)

guigs
guigs
more options

Most likely you are running into this: https://www.mozilla.org/en-US/about/g.../policy/

However there is an about:config entry you can toggle called mozilla:pix or the nss version. However this is very very not secure.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

You get the gray error page that doesn't have the section "I understand the risks" that allows you to add an exception?

You could try calling up the Add Exception dialog in a separate tab to see whether it will work there. Type or paste chrome://pippki/content/exceptionDialog.xul in the address bar and press Enter to load it.

I'm not sure whether this thread is relevant, but the remedies seem to require administrative access to the device: Cannot add exception of untrust connection with netscreen firewall.