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Windows 8.1 Crashes

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  • Last reply by FredMcD

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I've been trying to move from chrome back to Firefox, but on all of my Windows 8.1 machines I get multiple hangs per day. I'm using lastpass and xmarks - so it might be a plugin issue.

I've been trying to move from chrome back to Firefox, but on all of my Windows 8.1 machines I get multiple hangs per day. I'm using lastpass and xmarks - so it might be a plugin issue.

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia