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The shortcut key Ctrl + D make a bookmark is not working anymore

  • 4 replies
  • 16 have this problem
  • 2 views
  • Last reply by Frederik57

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After the update The shortcut key Ctrl + D is not working anymore

Also not working the star in the upper bar to make a bookmark.

After the update The shortcut key Ctrl + D is not working anymore Also not working the star in the upper bar to make a bookmark.

Chosen solution

I had the same problem, Win 7 Firefox 40.0.2

Ran the troubleshooting guide linked above, and found the extension "IE Tab" was causing it.

Thanks all!

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All Replies (4)

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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What Firefox locale (user interface language) do you use in case the shortcut is broken in that locale?


You can check for problems with the places.sqlite database file in the Firefox profile folder.

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Chosen Solution

I had the same problem, Win 7 Firefox 40.0.2

Ran the troubleshooting guide linked above, and found the extension "IE Tab" was causing it.

Thanks all!

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Frederik57 said

After the update The shortcut key Ctrl + D is not working anymore Also not working the star in the upper bar to make a bookmark.

Thanks!!