This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I enter an online game I've always used firefox but now the window is cut off a few centimeters from the bottom and the side, I can't get it back to normal

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

more options

It's not the actual window itself I guess because I can move and stretch it and stuff but the image inside the window is cut off. It's not a usual window where there's a settings button, tabs or anything, just one by the address bar to show you what plugin its using. Please help because I've been using chrome for this specific purpose but now chrome no longer supports the plugin and hasn't gotten an update yet.

It's not the actual window itself I guess because I can move and stretch it and stuff but the image inside the window is cut off. It's not a usual window where there's a settings button, tabs or anything, just one by the address bar to show you what plugin its using. Please help because I've been using chrome for this specific purpose but now chrome no longer supports the plugin and hasn't gotten an update yet.

All Replies (1)

more options

Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638 Adobe Shockwave for Director Netscape plug-in, version 12.1.7.157 Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.1.9.160 http://get.adobe.com/shockwave/