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I can't export my address book. Tried tools/export/csv, but it's empty.

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  • Last reply by nshorebb

nyvics
nyvics
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I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

Chosen solution

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it.

TB-38.2 Win10-PC

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gild
gild
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Chosen Solution

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it.

TB-38.2 Win10-PC

nshorebb
nshorebb
more options

nyvics said

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

gild said

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it. TB-38.2 Win10-PC

Where do you select the personal address book before you export? I don't see that option in the address book. I only see the option to select an address book when I'm sending an email