This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox hangs indefinitely when I open hboGO or other flash websites

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

allieg129
allieg129
more options

Firefox hangs everytime I try to open HboGO.com. It works in other browsers (chrome, safari). Other websites in firefox also hang - I think they also use flash like hbogo. I've tried reinstalling/updating plugins, flash, and firefox with no luck.

This has happened since I got this new Macbook air a few months ago.

Firefox hangs everytime I try to open HboGO.com. It works in other browsers (chrome, safari). Other websites in firefox also hang - I think they also use flash like hbogo. I've tried reinstalling/updating plugins, flash, and firefox with no luck. This has happened since I got this new Macbook air a few months ago.

All Replies (1)

FredMcD
FredMcD
more options

This is not a cure, but should let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: