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Cannot access In box and sent box

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  • 11 have this problem
  • 1 view
  • Last reply by RogerH

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After upgrading to Thunderbird 38.3 I could no longer open the In Box, Outbox or any others but was stuck on the settings and setting up new account page. Had to re-install previous version.

After upgrading to Thunderbird 38.3 I could no longer open the In Box, Outbox or any others but was stuck on the settings and setting up new account page. Had to re-install previous version.

Chosen solution

How did you get on Roghil

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All Replies (6)

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Do you use the Calendar addon ?

In another forum question Wayne Mery reported:

Reports indicate this is caused by the Calendar addon, in conjunction with version 38.3.0.

For Windows, 1. install older version from http://releases.mozilla.org/pub/mozilla.org/thunderbird/releases/38.2.0/win32/en-US/Thunderbird%20Setup%2038.2.0.exe 2. remove calendar addon, restart thunderbird 3. update thunderbird at help | About 4. reinstall calendar addon

Does that help?

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I had already returned to 38.1 version, but I removed "Lightning"which was disabled anyway, so I will now try reinstalling 38.3 and hopefully, will have no more problems.

Thanks

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Chosen Solution

How did you get on Roghil

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Hi Matt,

I deleted the calendar add on and just went back to previous version of Thunderbird and haven't bothered to update. Thanks for your help.

Regards

Roger

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Well now you have the instructions you can update to the more secure later version. Although hopefully 38.4 will contain the relevant fix to prevent this happening again.

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I will just leave as it is for the moment.