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Firefox crashes
I was using netflix and i minimized it and the plugin Silverlight Crash
bp-e4b2405f-acc0-4780-b5d7-4061b2151011
Modified
All Replies (3)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
Signature hang
Process Type plugin Silverlight Plug-In Version: 5.1.40728.0
nvd3dum.dll = NVIDIA Windows Vista WDDM driver
This is for Sumo's Related Bugs
1170231 RESOLVED FIXED Interrupt race resolution may cause deadlocks
1156800 RESOLVED FIXED crash in hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | mozilla::ipc::MessageChannel::WaitForInterruptNotify() | mozilla::ipc::MessageChannel::Call(IPC::Message*, IPC::Message*)
Microsoft Silverlight
https://www.microsoft.com/getsilverlight/get-started/install/default.aspx
https://www.microsoft.com/en-us/Search/result.aspx?q=Silverlight
check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
Note that there is a crash report in the question that shows a problem with the Silverlight plugin
- Firefox 41.0.1 Crash Report [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | mozilla::ipc::MessageChannel::WaitForInterruptNotify() | mozilla::ipc::MessageChannel::Call(IPC::Message*, IPC::Message*) ]
- Process Type plugin Silverlight Plug-In Version: 5.1.40728.0 Filename: npctrl.dll
Your System Details List shows multiple Flash plugins.
- Shockwave Flash 18.0 r0
- Shockwave Flash 19.0 r0
You can find the installation path of all plugins on the about:plugins page.
You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
- (32 bit Windows) C:\Windows\System32\Macromed\Flash\
- (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
Modified