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PDF file shows wrong on FF latest version

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by jxan

jxan
jxan
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Hello,

I met a problem on FF in latest version. When I open a PDF file on FF, the background image in the file doesn't show. It shows in other browsers, e.g. IE or Chrome. It shows in FF previous version, e.g. 14. It shows correctly on Adobe Reader when I download it via FF.

You can get the file here: http://qa.staplesimprintsolutions.com/Customer-Designs/7b5a28/7b5a2814-87a1-44f5-8347-57e838ba6b55-Preview.pdf

You can see the screen shot here: http://screencast.com/t/219CYb54

Please let me know if you have any question or need more details.

Thanks, Jixiang

Hello, I met a problem on FF in latest version. When I open a PDF file on FF, the background image in the file doesn't show. It shows in other browsers, e.g. IE or Chrome. It shows in FF previous version, e.g. 14. It shows correctly on Adobe Reader when I download it via FF. You can get the file here: http://qa.staplesimprintsolutions.com/Customer-Designs/7b5a28/7b5a2814-87a1-44f5-8347-57e838ba6b55-Preview.pdf You can see the screen shot here: http://screencast.com/t/219CYb54 Please let me know if you have any question or need more details. Thanks, Jixiang

All Replies (3)

finitarry
finitarry
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I have been told that Firefox does not handle some formats of .pdf very well. That must be one of them. That image shows fine with Preview and PDFView, but is extremely enlarged with Skim and must be zoomed out several times. All of these are PDF viewers for Mac OS. I have never seen that behaviour with Skim before.

cor-el
cor-el
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  • Top 10 Contributor
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The Web Console (Firefox menu button or Tools > Web Developer) shows an out of memory message, so Firefox has a problem with this very large image (3.93 MB, 96 x 34 inch according to AR) 

PDF eabdf8b7b75904c31e0bda9bbb68de08 [1.6 Scott Richtmeier via ABCpdf / -] (PDF.js: 1.1.366) viewer.js:6647:1
Warning: Unable to decode image: out of memory pdf.worker.js:224:5
Warning: Dependent image isn't ready yet
jxan
jxan Question owner
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Thanks, I saw the error. However, when I tried previous versions of FF. The PDF shows image on FF ver. 18.0 but doesn't show on 19.0

I'm confused why it works on older version but not on newer. Is this a bug on FF?

Thanks, Jixiang

cor-el said

The Web Console (Firefox menu button or Tools > Web Developer) shows an out of memory message, so Firefox has a problem with this very large image (3.93 MB, 96 x 34 inch according to AR) PDF eabdf8b7b75904c31e0bda9bbb68de08 [1.6 Scott Richtmeier via ABCpdf / -] (PDF.js: 1.1.366) viewer.js:6647:1 Warning: Unable to decode image: out of memory pdf.worker.js:224:5 Warning: Dependent image isn't ready yet