We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox beta is incompatible with video on Foxnews website.

  • 1 reply
  • 5 have this problem
  • 13 views
  • Last reply by guigs

DennisOS2
DennisOS2
more options

Not all the time, but vast majority of times when attempting to view a video on Foxnews a message is displayed saying: error, video format not supported. This hasn't been an issue with other sites I visit. This has happened with all Android versions, and different brands of devices. It would seem that the issue resides with Firefox Beta.

Not all the time, but vast majority of times when attempting to view a video on Foxnews a message is displayed saying: error, video format not supported. This hasn't been an issue with other sites I visit. This has happened with all Android versions, and different brands of devices. It would seem that the issue resides with Firefox Beta.

All Replies (1)

guigs
guigs
more options

Hi DennisOS2 , Some video formats are not supported on Android, however to find out what format it is, it may require some developer skills. On a desktop, visit the same site and right click on the video player. There should be a video file format in the loaded video. This can be a black hole as well, but to investigate these are some video examples:

I cannot say I can fix this now, however if its a particular site, try to download it locally and watch it. Also contact the web developer and tell them you want to watch the video on your device.