This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I email a screenshot to you to try solve problem I am having?

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

more options

I have 7 email accounts with Optimum. They are shown in the screenshot (beloe) in the panel on left. I want to change the order that they appear to: burtga@gmail.com (topmost), then in order (top to bottom): burtga@optonline.net -- shelliga@optonline.net -- NEW IMAP bridge11590@optonline.net -- OLD POP bridge11590@optonline.net -- mimic11590@optonline.net -- triqua@optonline.net

I cannot paste the screenshot HERE. Nor can I paste it using MS Paint because I'm barely computer literate. But I managed to get is pasted into a blank email. If you would send me an email address, I could send it to you and (hopefully) get the problem solved as indicated in the paragraph above.

Thanks in advance. BURT

I have 7 email accounts with Optimum. They are shown in the screenshot (beloe) in the panel on left. I want to change the order that they appear to: burtga@gmail.com (topmost), then in order (top to bottom): burtga@optonline.net -- shelliga@optonline.net -- NEW IMAP bridge11590@optonline.net -- OLD POP bridge11590@optonline.net -- mimic11590@optonline.net -- triqua@optonline.net I cannot paste the screenshot HERE. Nor can I paste it using MS Paint because I'm barely computer literate. But I managed to get is pasted into a blank email. If you would send me an email address, I could send it to you and (hopefully) get the problem solved as indicated in the paragraph above. Thanks in advance. BURT

All Replies (5)

more options

All questions answered in this forum. You do not email anything anywhere.

See if this helps.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Go to add ons and search for Manually Sort Folder to change the order account folders are listed.

more options

Airmail said

Go to add ons and search for Manually Sort Folder to change the order account folders are listed.
unable find Manually Sort Folder; however finally managed to create a .PNG screenshot in "Pictures". Uploaded it. Now (to review) want to change order of the email accounts in the panel on left of the screen. Also, want to add at top above all of them a Global Folder that contains the emails in ALL of the accounts in one view on screen.
more options

Congrats! You uploaded an image. Now did you install the add on so you can rearrange the Folder Pane?

more options

The answer is still to use the Manually Sort Folders add-on.

Get it here: https://addons.mozilla.org/en-GB/thunderbird/addon/manually-sort-folders/

…and this article: http://xenos-email-notes.simplesite.com/416814616

…may help you install it.

Your chances of success with a Global Folder depends on how your accounts connect. POP-connected accounts can use the Global Inbox. which appears under Local Folders, and this could be sorted to near the top. IMAP-connected accounts don't co-operate with Global Folders, so instead you could try Unified Folders, or learn about Saved Search folders and use them.

https://support.mozilla.org/en-US/kb/using-saved-searches

Modified by Zenos