This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All included photos in E-mail are removed and added as attachments.

  • 2 replies
  • 7 have this problem
  • 6 views
  • Last reply by VJeck

more options

Each E-mail I receive with photos, sketches, etc. included with the text, has these items removed from the text of the E-mail and appear as individual attachments that require me to click on the attachment and not be able to view the text with the picture. How can I get the E-mail to appear as it was sent, with pictures or sketches in the correct blank area in the E-mail?

 Note: I am an 87 year old male with only a few years experience on PC's.  If I missed an obvious answer to my question I am trying.  I spent four hours on this site trying to find the answer!  Many Thanks!  Vic Eckman
Each E-mail I receive with photos, sketches, etc. included with the text, has these items removed from the text of the E-mail and appear as individual attachments that require me to click on the attachment and not be able to view the text with the picture. How can I get the E-mail to appear as it was sent, with pictures or sketches in the correct blank area in the E-mail? Note: I am an 87 year old male with only a few years experience on PC's. If I missed an obvious answer to my question I am trying. I spent four hours on this site trying to find the answer! Many Thanks! Vic Eckman

All Replies (2)

more options

This can be problematical, because there are so many reasons. Some you can do nothing about.

But the simplest one is. View Menu (alt+V) > message body as > original HTML.

more options

Thanks for the help! I can't check your solution as I deleted the original E-mail. I am attempting to get the sender to resend the same E-mail.