We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by FredMcD

more options

Crash/Report ID: bp-40afa6a4-ab2c-4845-a7d1-990eb2160113

Hello,

The crashes that I have been experiencing of late have only started occurring since the latest update to FF, prior to that I have had no issues in spite of the heavy strain I put on the browser.

I have carried out a refresh which did not make any difference and I have also restarted in Safe Mode which also made no difference, following both steps I left the browser running and did not use it for any browsing activity barring visiting the health report and the troubleshooting guide which once read I would leave the browser alone completely to just sit in the background so it would appear that it is crashing completely of it's own accord.

Regards, Alan

Crash/Report ID: bp-40afa6a4-ab2c-4845-a7d1-990eb2160113 Hello, The crashes that I have been experiencing of late have only started occurring since the latest update to FF, prior to that I have had no issues in spite of the heavy strain I put on the browser. I have carried out a refresh which did not make any difference and I have also restarted in Safe Mode which also made no difference, following both steps I left the browser running and did not use it for any browsing activity barring visiting the health report and the troubleshooting guide which once read I would leave the browser alone completely to just sit in the background so it would appear that it is crashing completely of it's own accord. Regards, Alan

All Replies (1)

more options

Chosen Solution