This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox hangs at launch with error "chrome://global/content/bindings/text.xml:70"

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

dsangu
dsangu
more options

After many years of solid browser performance across several platforms and devices I've encountered a new issue that has me stomped for past 48 hours. Firefox esr 38.5.2 freezes at launch with the error "chrome://global/content/bindings/text.xml:70" 

I followed articles suggestions to Start in Safe Mode and Refresh firefox. No change.

I uninstalled firefox esr, downloaded latest version of firefox 43.04 and installed it. No change, same error at launching.

This same trouble runs on 3 different Windows 7 (64bit) devices. All the devices have 3 browsers (Chrome, IE11, FF ESR) which have been otherwise running well.

Searching for the error above via Google led to just 4 results that offered little new information other than the usual Mozilla article on how to run it in safe mode or refresh.

After many years of solid browser performance across several platforms and devices I've encountered a new issue that has me stomped for past 48 hours. Firefox esr 38.5.2 freezes at launch with the error "chrome://global/content/bindings/text.xml:70" I followed articles suggestions to Start in Safe Mode and Refresh firefox. No change. I uninstalled firefox esr, downloaded latest version of firefox 43.04 and installed it. No change, same error at launching. This same trouble runs on 3 different Windows 7 (64bit) devices. All the devices have 3 browsers (Chrome, IE11, FF ESR) which have been otherwise running well. Searching for the error above via Google led to just 4 results that offered little new information other than the usual Mozilla article on how to run it in safe mode or refresh.

All Replies (2)

FredMcD
FredMcD
more options

More system details

Report ID: bp-4e901860-e0fd-4789-bbe8-b206c2160116 Submitted: 4 hours ago

Product Firefox Version 38.5.2esr Build ID 20151221154602 Release Channel esr OS Windows NT OS Version 6.1.7601 Service Pack 1

Signature BaseThreadInitThunk

This is for Sumo's Related Bugs 802825 NEW --- crash in nsFilePicker::ShowFilePicker / BaseThreadInitThunk working with attachments [windows vista]

601587 NEW --- Firefox 4.0b6 crash on Windows Vista/7 [@ BaseThreadInitThunk ]

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.