This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am not getting a sound for New email notifications

BrianPatter
BrianPatter
more options

I am running windows 10 and mozilla thunderbird. My settings are set to play a sound when new email arrives, also do not get a sound by pushing play button.

I am running windows 10 and mozilla thunderbird. My settings are set to play a sound when new email arrives, also do not get a sound by pushing play button.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Are you using the default sound file? There a some special requirement for sample rated etc for sound files. So test the default file first.

BrianPatter
BrianPatter Question owner
more options

I have tried the default but still doesn't play.