Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get FilelInk to work?

  • 1 reply
  • 3 have this problem
  • 7 views
  • Last reply by Matt

more options

I went through the steps given by hunderbird in order to set up a Filelink account with Box. I did not think that this seemed to work. I thought that I could go back to square one and try it again; but, now, I am blocked from seeing the Filelink settings. It is as if I have already set up one account, which is all that is allowed. I tried to send a file, but the little wheel just kept going around and around without creating the link. How can I create a Filelink at this point?

I went through the steps given by hunderbird in order to set up a Filelink account with Box. I did not think that this seemed to work. I thought that I could go back to square one and try it again; but, now, I am blocked from seeing the Filelink settings. It is as if I have already set up one account, which is all that is allowed. I tried to send a file, but the little wheel just kept going around and around without creating the link. How can I create a Filelink at this point?

All Replies (1)

more options

Box changed their API, this has been fixed for the V45 release which is due out soon.

You might try the development release that you download as earlybird here https://www.mozilla.org/en-US/thunderbird/channel/

If that fixes your problem I suggest you keep using it for a few weeks until V45 is release officially.