This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is deleting Selenium IDE extension on startup

  • 7 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

I'm trying to install the Selenium IDE extension with the latest version of FireFox. I go to the install site, it says it installs. The files are staged in the extensions folder. When I restart FireFox, the staged files are deleted, no file is put in the extensions folder and Selenium IDE is not available on the tools menu.

I've tried creating a new profile, uninstalling and re-installing FireFox, copying the extension from another computer. Nothing works

I'm trying to install the Selenium IDE extension with the latest version of FireFox. I go to the install site, it says it installs. The files are staged in the extensions folder. When I restart FireFox, the staged files are deleted, no file is put in the extensions folder and Selenium IDE is not available on the tools menu. I've tried creating a new profile, uninstalling and re-installing FireFox, copying the extension from another computer. Nothing works

All Replies (7)

more options

Please provide the web link to this add-on.

https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox

more options

Here is a link to the add-on. I'm able to install it on another PC, so I suspect the issue I'm having is specific to the environment on the PC where the install is failing.

https://addons.mozilla.org/en-US/firefox/addon/selenium-expert-selenium-ide/

more options

Are you posting this from the problem computer?

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

more options

That is a rather old extension: Released December 17, 2012 16.5 kB You can't expect much from such an old extension.

With what Firefox version did this extension work in case you have used it before?

more options

I added the wrong link for the extension. I was downloading from: https://addons.mozilla.org/en-US/firefox/addon/selenium-ide/

This add on is still actively updated.

more options

about:support output

Application Basics


Name: Firefox Version: 44.0.2 Build ID: 20160210153822 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Google™ Weather Version: 0.1.3 Enabled: true ID: jid0-lQyK6JstbAGdiq1fp28Cl@jetpack

Name: IDS_SS_NAME Version: IDS_SS_VERSION Enabled: false ID: {D19CA586-DD6C-4a0a-96F8-14644F340D60}

Graphics


Adapter Description: NVIDIA Quadro 2000M Adapter Description (GPU #2): Intel(R) HD Graphics Family Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter Drivers (GPU #2): igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32 Adapter RAM: 2048 Adapter RAM (GPU #2): Unknown Asynchronous Pan/Zoom: none Device ID: 0x0dda Device ID (GPU #2): 0x0126 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17568) Driver Date: 6-5-2011 Driver Date (GPU #2): 6-10-2011 Driver Version: 8.17.12.6883 Driver Version (GPU #2): 8.15.10.2418 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 14a31028 Subsys ID (GPU #2): 04a31028 Supports Hardware H264 Decoding: Yes Vendor ID: 0x10de Vendor ID (GPU #2): 0x8086 WebGL Renderer: Google Inc. -- ANGLE (NVIDIA Quadro 2000M Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20160210153822 browser.startup.homepage_override.buildID: 20160210153822 browser.startup.homepage_override.mstone: 44.0.2 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 44.0.2 gfx.crash-guard.d3d11layers.appVersion: 44.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x0dda gfx.crash-guard.d3d11layers.driverVersion: 8.17.12.6883 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1455304393 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1455304394 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160210153822 media.gmp-manager.lastCheck: 1455304388 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1455311488 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateClearSavedPwdsOnExit: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1455311488

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.11 Version in use: 4.11

NSS Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSMIME Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSSL Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSUTIL Expected minimum version: 3.21 Version in use: 3.21

Experimental Features


more options

bmk11 said

This add-on is still actively updated.

That one has not been signed. It might be the problem.

This will disable add-on signature enforcement; Enter about:config into your Firefox address bar Click the I'll be careful button Find xpinstall.signatures.required in the list Right click the preference Select Toggle until the value is false https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox

https://wiki.mozilla.org/Firefox/AddOns/Status/Updates#Exec_Summary “Currently targeting Signing with no pref to turn off in Firefox 47”