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Get message "couldn't load XPCOM" What is the fix?

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  • Last reply by Matt

Doct
Doct
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After a recent Windows automatic update, I have been unable to open thunderbird email. I get a message "couldn't load XPCOM" I tried uninstalling Mozilla Firefox and downloading to the latest version which didn't help. Any ideas as to fixing this problem.

After a recent Windows automatic update, I have been unable to open thunderbird email. I get a message "couldn't load XPCOM" I tried uninstalling Mozilla Firefox and downloading to the latest version which didn't help. Any ideas as to fixing this problem.

Chosen solution

perhaps install the latest Thunderbird. getthunderbird.com

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Matt
Matt
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Chosen Solution

perhaps install the latest Thunderbird. getthunderbird.com

Turkeysnipe
Turkeysnipe
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Help! I have this same problem after recent upgrade attempt to latest version. Are you suggesting I install again over the existing copy of Thunderbird? I need to get to my emails, and wishing I had not upgraded. Colin Burge

Matt
Matt
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I don't care if you install over the existing or remove it an reinstall. It makes not difference at a practical level