This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I deleted my Trash folder and that deleted every other folder as well, including my ability to get my emails on line. can you do something about this?

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by Toad-Hall

more options

I deleted the emails in my trash folder only and all the emails in my inbox, sent folder, other private folders were deleted. I went to gmail on line and found they were deleted there as well. How is this possible and what can I do about it?

I deleted the emails in my trash folder only and all the emails in my inbox, sent folder, other private folders were deleted. I went to gmail on line and found they were deleted there as well. How is this possible and what can I do about it?

All Replies (3)

more options

Deleting messages in Trash permanently deletes them.

Learn how Gmail IMAP works, it's not necessarily what one would expect. https://support.google.com/mail/answer/78755 https://support.google.com/mail/answer/82367 https://support.google.com/mail/answer/77657

more options

I know that and I expected to delete my trash folder permanently but it also deleted my inbox, my sent folder, my all mail folder and every other folder as well as the emails stored in gmail on line. Please read my previous email correctly before replying.

more options

'Tools' > 'Activity Manager' OR 'Menu icon' > 'Activity Manager'.

Is there any mention of any deleting? Post image of contents.