Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Video on facebook no mouse control problem with volume

  • 3 replies
  • 2 have this problem
  • 18 views
  • Last reply by FredMcD

AndersonUA
AndersonUA
more options

Facebook video has a strange behavior in Firefox (in Chrome it works fine): if I click on video, it opens in the window anв start playing all right. However if I try to navigate video with mouse by clicking on the line or if I try to adjust volume, video becomes paused and it looks like mouse button get sticky - vertical movement constantly adjusts volume level, so I can not move mouse beyond the narrow band of the min/max levels. Video can be restarted by pressing play, but volume still stucks

I checked add ons and versions - its all updated

Facebook video has a strange behavior in Firefox (in Chrome it works fine): if I click on video, it opens in the window anв start playing all right. However if I try to navigate video with mouse by clicking on the line or if I try to adjust volume, video becomes paused and it looks like mouse button get sticky - vertical movement constantly adjusts volume level, so I can not move mouse beyond the narrow band of the min/max levels. Video can be restarted by pressing play, but volume still stucks I checked add ons and versions - its all updated

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Read this answer in context 👍 2

All Replies (3)

FredMcD
FredMcD
more options

Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

AndersonUA
AndersonUA Question owner
more options

Thanks, it was one of the extensions - Simple Translate for Firefox.

FredMcD
FredMcD
more options

That was very good work. Well Done.