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Xfinity Comcast News videos will play ad, but not play video in Firefox 47.0.1. I'm running Windows 10 and downloaded Adobe FP 22_xa_install.exe file.

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Yesterday, I reported this problem. the-edmeister replied with a link asking me to download adobe flash player. I deslected the options and just downloaded the lastest fp file: flashplayer22_xa_install.exe. This did not fix the problem. I continue to click onto Xfinity/Comcast News clip videos and the video commercial plays, then the news item does not play, just goes into continuous circle loop. Any other ideas? I greatly appreciate your help. esp_jones

Yesterday, I reported this problem. the-edmeister replied with a link asking me to download adobe flash player. I deslected the options and just downloaded the lastest fp file: flashplayer22_xa_install.exe. This did not fix the problem. I continue to click onto Xfinity/Comcast News clip videos and the video commercial plays, then the news item does not play, just goes into continuous circle loop. Any other ideas? I greatly appreciate your help. esp_jones

All Replies (1)

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You still don't have a Flash plugin installed for Firefox, per your More System Details.

Please continue in your original thread about your problem with Xfinity News videos. https://support.mozilla.org/en-US/questions/1130179