This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Updating Adobe Reader for Windows XP SP3

  • 2 replies
  • 4 have this problem
  • 17 views
  • Last reply by sbwald

sbwald
sbwald
more options

Firefox keeps prompting me to update Adobe Reader XI, but when I download the update from Adobe's website it tells me I already have the latest version.

Firefox keeps prompting me to update Adobe Reader XI, but when I download the update from Adobe's website it tells me I already have the latest version.

Chosen solution

Please do not listen to the Firefox plugin checker website when it comes to Adobe Acrobat or Adobe Reader, unless you want to switch to the current DC version. The plugin checker website simply will not be satisfied with any earlier version.

That said, your plugin list next to your post (Question Details > More System Details) shows:

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8

It should be the latest in the XI series:

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.17

Try to trigger the update from inside Adobe Reader: Click the Help menu, then Check for Updates. Adobe Reader should download the patch to update itself. If it doesn't, you can download from this page: http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/11/11.0.17.html

You might need to exit Firefox and start it up again to force detection of the updated plugin.

Any improvement? You can use my plugin lister page to check the updated version: https://www.jeffersonscher.com/res/plugins.html

Read this answer in context 👍 8

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

Please do not listen to the Firefox plugin checker website when it comes to Adobe Acrobat or Adobe Reader, unless you want to switch to the current DC version. The plugin checker website simply will not be satisfied with any earlier version.

That said, your plugin list next to your post (Question Details > More System Details) shows:

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8

It should be the latest in the XI series:

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.17

Try to trigger the update from inside Adobe Reader: Click the Help menu, then Check for Updates. Adobe Reader should download the patch to update itself. If it doesn't, you can download from this page: http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/11/11.0.17.html

You might need to exit Firefox and start it up again to force detection of the updated plugin.

Any improvement? You can use my plugin lister page to check the updated version: https://www.jeffersonscher.com/res/plugins.html

sbwald
sbwald Question owner
more options

That worked. Thanks very much.