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failed to connect to the server

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by alveron

alveron
alveron
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Attempting to use older version of Firefox (required for work). 10.0.2 Entered username/password for Sync account, however it's also stipulating me for a recovery key. when I click on the "lost device" link, I receive the "Failed to connect to the server" error.

Attempting to use older version of Firefox (required for work). 10.0.2 Entered username/password for Sync account, however it's also stipulating me for a recovery key. when I click on the "lost device" link, I receive the "Failed to connect to the server" error.

Chosen solution

hi alveron, the current sync system will only work with firefox version 29 & upwards. what you described there sounds like an older version (which used a different, now deprecated system of syncing data).

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All Replies (2)

philipp
philipp
  • Moderator
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Chosen Solution

hi alveron, the current sync system will only work with firefox version 29 & upwards. what you described there sounds like an older version (which used a different, now deprecated system of syncing data).

alveron
alveron Question owner
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Prompt post greatly appreciated.