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Unable to access one specific website with VPN connected using Firefox, other browsers work OK

  • 3 replies
  • 3 have this problem
  • 7 views
  • Last reply by CFB3

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Using Firefox with VPN connected I can access all websites that I normally access without any issues. For one specific website, a church website, using Firefox I get a consistent 'server not found'. In the same time period I can access that specific website from Edge and Chrome. I have closed tab and retried with same result. If I disconnect VPN I can access the specific website with Firefox. Once I have connected to the website with VPN disconnected I can re-connect VPN and continue to access the website looking at various pages. So it appears that it is only the initial connection to the URL that is the issue and that is only with Firefox, not an issue with Edge or Chrome. In the same time period I have accessed multiple other websites without issue. My setup or website's setup? Help appreciated.

Using Firefox with VPN connected I can access all websites that I normally access without any issues. For one specific website, a church website, using Firefox I get a consistent 'server not found'. In the same time period I can access that specific website from Edge and Chrome. I have closed tab and retried with same result. If I disconnect VPN I can access the specific website with Firefox. Once I have connected to the website with VPN disconnected I can re-connect VPN and continue to access the website looking at various pages. So it appears that it is only the initial connection to the URL that is the issue and that is only with Firefox, not an issue with Edge or Chrome. In the same time period I have accessed multiple other websites without issue. My setup or website's setup? Help appreciated.

All Replies (3)

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Hi, this might not work, but it's worth a go: Delete ALL references to the website in question, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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Sorry, appreciate the try but it did not work.

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Sorry, appreciate the try but it did not work.