We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email password no longer works and can't change it in settings will no longer use Thunderbird

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by Matt

ck675h
ck675h
more options

After using your email program on my Mac I am now receiving a error message that my password is incorrect (which it isn't). I have searched your "help" but it only directs me to re-setting my password for my Mac. One would think confirming/changing one's password would be found in account settings (but not with your product). As your email program is way too difficult to use I will seek out a new email client (and browser). Poorly designed and super-difficult to edit password.

Craig P Kaplan

After using your email program on my Mac I am now receiving a error message that my password is incorrect (which it isn't). I have searched your "help" but it only directs me to re-setting my password for my Mac. One would think confirming/changing one's password would be found in account settings (but not with your product). As your email program is way too difficult to use I will seek out a new email client (and browser). Poorly designed and super-difficult to edit password. Craig P Kaplan

Chosen solution

I suggest Mail. It comes with your paid for operating system and is really simple and the folk at Apple support it. Your dollars at work.

Read this answer in context 👍 2

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

I suggest Mail. It comes with your paid for operating system and is really simple and the folk at Apple support it. Your dollars at work.