This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

SMTP account can`t be deleted in TB

  • 5 replies
  • 3 have this problem
  • 3 views
  • Last reply by andisch

more options

I have two SMTP accounts for 2 email providers and want to delete one, but the delete tag is disabled. The other one could be deleted.

W7, TB 46.6.0

I have two SMTP accounts for 2 email providers and want to delete one, but the delete tag is disabled. The other one could be deleted. W7, TB 46.6.0
Attached screenshots

Chosen solution

In my SMTP server setting window, like the one you posted, the buttons on the right sides are from top to bottom: Add, Edit, Remove, Set Default. I do not know your language so I do not know if that matches your image but I can select a different SMTP setting and click the Set Default button to make the change. This removed the bold,Default, indication of the original server.

Read this answer in context 👍 1

All Replies (5)

more options

Is is marked as the default account? You cannot delete a default account. Select another one as default and see if you can remove the problem one.

more options

Thanks, yes, it is default, but how do I change that default?

more options

Select another one, set it as default. Then you can delete the first one.

more options

Chosen Solution

In my SMTP server setting window, like the one you posted, the buttons on the right sides are from top to bottom: Add, Edit, Remove, Set Default. I do not know your language so I do not know if that matches your image but I can select a different SMTP setting and click the Set Default button to make the change. This removed the bold,Default, indication of the original server.

more options

Fine, I understood the idea! Now I could delete it. Thanks - solved!