Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cbs.com (live-tv) can not get my location

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

twinsbb17
twinsbb17
more options

cbs.com (live-tv) when asked to share my location a message appears saying it can not locate me and to check browser.

cbs.com (live-tv) when asked to share my location a message appears saying it can not locate me and to check browser.

All Replies (2)

philipp
philipp
  • Moderator
more options

hi twinsbb17, please go to the firefox menu ≡ > (?) help > about firefox panel and trigger an update there. we have released a fix for this issue earlier today...

FredMcD
FredMcD
more options

If there is still a problem;

What does this web page say about your location? http://whatismyipaddress.com/ Under the map, look for Location not accurate?