This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by philipp

more options

bp-daca9336-8296-48ce-91ff-d87fe2170202

Impossible to open internet page with Mozilla Keep getting "Bad news first: This tab has crashed"

bp-daca9336-8296-48ce-91ff-d87fe2170202 Impossible to open internet page with Mozilla Keep getting "Bad news first: This tab has crashed"

Chosen solution

hi komawak, this is caused by the EMET security tool that is running on your device - can you try updating it to its latest version and report back if this helps? thank you

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

hi komawak, this is caused by the EMET security tool that is running on your device - can you try updating it to its latest version and report back if this helps? thank you