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I've installed a new printer. Why can't I print from Thunderbird? ( Message is that the printer is offline. )

  • 2 replies
  • 11 have this problem
  • 31 views
  • Last reply by knesbit

knesbit
knesbit
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I can print using my network when using Word, Excel, etc., but can't print with Thunderbird. Message is that the printer is offline.

I can print using my network when using Word, Excel, etc., but can't print with Thunderbird. Message is that the printer is offline.

Modified by Wayne Mery

Chosen solution

Open Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset, OK, restart TB, Print a message, choose the correct printer, and see if it works.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Open Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset, OK, restart TB, Print a message, choose the correct printer, and see if it works.

knesbit
knesbit Question owner
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Thank you very much, sfhowes. I wouldn't have been able to figure that out in a thousand years. Cheers! knesbit.