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Email conversations

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

nickeh1
nickeh1
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Image upload : http://prnt.sc/f0s55x Hello, I have two problems with Mozilla Thunderbird. Can somebody please help?


First problem: When I search for an email that has been sent recently using 'Search <Ctrl+K>' it cannot find the email I am looking for even though it exists. Please see image link (ABOVE PINK LINE).


Second problem: I've received an email and reply to the email using the reply button. Once it has sent, and I go back to look at my emails, it does not show my sent email in my inbox combined in a email chain with the received. All I can see is a REPLY (arrow symbol) but not the email I replied with. I am using the Conversations addon for Thunderbird which should allow you to see the full conversation... I think? It used to work... It seems the only way I can see my reply is by going into my SENT BOX where it shows the full conversation of sent and received with this recipient. Please see image link (BELOW PINK LINE)

Image upload : http://prnt.sc/f0s55x Hello, I have two problems with Mozilla Thunderbird. Can somebody please help? First problem: When I search for an email that has been sent recently using 'Search <Ctrl+K>' it cannot find the email I am looking for even though it exists. Please see image link (ABOVE PINK LINE). Second problem: I've received an email and reply to the email using the reply button. Once it has sent, and I go back to look at my emails, it does not show my sent email in my inbox combined in a email chain with the received. All I can see is a REPLY (arrow symbol) but not the email I replied with. I am using the Conversations addon for Thunderbird which should allow you to see the full conversation... I think? It used to work... It seems the only way I can see my reply is by going into my SENT BOX where it shows the full conversation of sent and received with this recipient. Please see image link (BELOW PINK LINE)

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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For the first problem, try rebuilding the global database and see if searching works correctly.

I'm not sure the Conversations add-on is fully compatible with TB 52, as others have the same problem. Try the built-in method of right-clicking a message, Open Message In Conversation, which works without the add-on.