Youtube gone silent
I can no longer hear sound from Youtube videos. Vimeo.com still makes sound. So does Chrome on Youtube and media playback from my local sound files. I have tried restarting my computer and also restarting Firefox without add-ons. These did not help. The Youtube sound meter (in the bottom of videos) is set to max.
Chosen solution
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the cache":
- Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
- Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button# or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
All Replies (4)
FredMcD said
If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.
Well, he still can't do that, as this question was originally asked by me, not by adriarobi :) But! He got his sound working, and that of course is the most important :)))
Hi loldrup
Do you want to keep this thread open or can I lock it to prevent further replies since your question is solved?
Then others can create their own thread like we prefer.
cor-el said
Do you want to keep this thread open or can I lock it to prevent further replies since your question is solved?
You can close it :)
Thread locked at the request of the thread owner.
If you have this problem then please create a new thread.