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I cant reply to emails - says the mail server sent an incorrect greeting: smtpin1.paradise.net.nz

quinnz
quinnz
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I cant reply to my emails - there is a message that comes up saying; An Error occurred while sending mail: The mail server sent an incorrect greeting: smtpin1.paradise.net.nz:110

I cant reply to my emails - there is a message that comes up saying; An Error occurred while sending mail: The mail server sent an incorrect greeting: smtpin1.paradise.net.nz:110

All Replies (1)

user1121639
user1121639
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I think that you have set the wrong server name & settings for your e-mail provider in Thunderbird.

See the correct settings here: http://www.vodafone.co.nz/help/broadband-and-tv/vodafone-email-setup/

In Thunderbird: Right-click your account in the normal folder view of Thunderbird and choose Settings.

For incoming e-mail: Select "Server Settings" on the left side under your e-mail account, and the settings are on the right side.

For outgoing e-mail: Select "Outgoing Server (SMTP)" on the left side, then select the server you want on the right side. Click the "Edit" button to change the settings.