This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After new TB install, all email is in "Inbox", but not my old "Sent" mail.

  • 2 replies
  • 4 have this problem
  • 8 views
  • Last reply by Tom1234

more options

I installed TB - Great, it was easy. All mail from my inbox account at GoDaddy arrived. But nothing of my "Sent" mail in that account. TB did not create a "Sent" mail folder. Searched everywhere - can't find a solution.

Thanks - Tom

I installed TB - Great, it was easy. All mail from my inbox account at GoDaddy arrived. But nothing of my "Sent" mail in that account. TB did not create a "Sent" mail folder. Searched everywhere - can't find a solution. Thanks - Tom

All Replies (2)

more options

I suspect you have been given a POP-connected account. POP can "see" only the Inbox. You need the alternative IMAP to be able to see other folders on the server. ISTR that GoDaddy offer only POP with some of their packages, but their site is somewhat opaque and it's hard to see what is on offer.

Thunderbird creates certain folders only when they are needed. When you delete messages a Trash folder should appear. Similarly, Drafts and Junk may not be present until you do something that uses then.

more options

Thank You. This worked. I deleted the POP account, and started over, using IMAP. Great service.