This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird fails to complete update after Creators update.

  • 1 reply
  • 3 have this problem
  • 11 views
  • Last reply by Wayne Mery

pjmb_uka
pjmb_uka
more options

After Windows 10 Creators update Thunderbird update advises that a reboot is required to complete the update. No matter how many times the computer is rebooted the message remains the same. Clearly something has been altered by the Creators update that prevents the Thunderbird update from completing it's update. What should I do now?

After Windows 10 Creators update Thunderbird update advises that a reboot is required to complete the update. No matter how many times the computer is rebooted the message remains the same. Clearly something has been altered by the Creators update that prevents the Thunderbird update from completing it's update. What should I do now?

Chosen solution

1. delete the thunderbird PROGRAM folder at %programfiles(x86)% 2. reinstall from http://getthunderbird.com/

please tell us your results

Read this answer in context 👍 3

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

1. delete the thunderbird PROGRAM folder at %programfiles(x86)% 2. reinstall from http://getthunderbird.com/

please tell us your results