This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Local news survey forces me to be untruthful !

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by guigs

more options

When I started Firefox today, I was directed to a survey about local news. The URL looked trustworthy, so I answered all questions best I could and tried to submit the form. It blocked, telling me that I had not answered one question :-(

The question in question (pun intended) was multiple choice with more than one answer allowed. It asked me whether I would normally share local news via various social media channels. But I dislike social media so I had not selected any option.

Unfortunately the survey maker required at least one selected option. Obviously there is no place in today's world for people like me :-(

Result: I buckled and selected ALL options. This allowed me to complete the survey. My apologies for the unreliable survey results!

Recommended solution: Please add an option "None of the above" to this question.

Alternative solution (more polite, IMHO): Allow users to skip questions that they do not want to answer.

When I started Firefox today, I was directed to a survey about local news. The URL looked trustworthy, so I answered all questions best I could and tried to submit the form. It blocked, telling me that I had not answered one question :-( The question in question (pun intended) was multiple choice with more than one answer allowed. It asked me whether I would normally share local news via various social media channels. But I dislike social media so I had not selected any option. Unfortunately the survey maker required at least one selected option. Obviously there is no place in today's world for people like me :-( Result: I buckled and selected ALL options. This allowed me to complete the survey. My apologies for the unreliable survey results! Recommended solution: Please add an option "None of the above" to this question. Alternative solution (more polite, IMHO): Allow users to skip questions that they do not want to answer.

Chosen solution

Thank you for your feedback. I believe another contributor ran into this. That survey will soon be closing soon, since it was random and not relevant to you, you can close it and it will remember it already asked you. (SurveyGizmo <3)

Read this answer in context 👍 0

All Replies (2)

more options

Addition information: Here is the survey URL

 https://qsurvey.mozilla.com/s3/News-Survey-2017
more options

Chosen Solution

Thank you for your feedback. I believe another contributor ran into this. That survey will soon be closing soon, since it was random and not relevant to you, you can close it and it will remember it already asked you. (SurveyGizmo <3)