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I can't restore my bookmarks. It says "Unable to process the backup file." What now?

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  • Last reply by cor-el

hapwardare
hapwardare
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All my bookmarks disappeared and I can't restore them. I also can't seem to save new bookmarks.

All my bookmarks disappeared and I can't restore them. I also can't seem to save new bookmarks.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.