This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The Device selection list that pops up when "Sending a Tab" includes many old/outdated Devices and Device names.

  • 3 replies
  • 6 have this problem
  • 6 views
  • Last reply by FFXuserJR

FFXuserJR
FFXuserJR
more options

Gents,

I can reproduce on multiple Android devices with different Android OS Versions that the Device selection list that pops up when "Sending a Tab" includes many old/outdated Devices and Device names. These are all not visible in the accounts.firefox.com settings, because they have been removed a long time ago.

Is this a bug? Would be helpful to only see the current devices as in the account device list.

(PS: iOS Firefox shows only the relevant devices to send tabs to, and so do Windows Firefox Versions)

Let me know if I can be of help Juergen.

Gents, I can reproduce on multiple Android devices with different Android OS Versions that the Device selection list that pops up when "Sending a Tab" includes many old/outdated Devices and Device names. These are all not visible in the accounts.firefox.com settings, because they have been removed a long time ago. Is this a bug? Would be helpful to only see the current devices as in the account device list. (PS: iOS Firefox shows only the relevant devices to send tabs to, and so do Windows Firefox Versions) Let me know if I can be of help Juergen.

All Replies (3)

Kevin
Kevin
  • Moderator
more options

Try removing the device from https://accounts.firefox.com/settings

If that does not work then change the password for the account. This will reset the data in your account and only devices that have the new password would be listed.

FFXuserJR
FFXuserJR Question owner
more options

Hi, thanks for coming back. As I wrote, the devices that pop up are not shown in https://accounts.firefox.com/settings, as these have been removed a long time ago. Will try to change the password and see what happens. Thanks

FFXuserJR
FFXuserJR Question owner
more options

I changed the password, uninstalled the android app, deleted all data and cache and re-installed. Still when "sending a tab", a long list of devices appears. These devices have all been long removed. I assume there is a bug in the system.