This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"NEW TABLET"

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by Mkll

andrewyunev
andrewyunev
more options

Good afternoon! My name is Andrew - I've been using your browser for 10 years and I was happy with everything in his work. I hasten to inform you that about a week ago, the browser itself was automatically updated and instead of the usual fvd speed dial (an extension for using bookmarks), I had ("NEW TABLET" - screenshot attached). Firstly, I did not ask me to impose anything, Secondly, this service is terribly inconvenient, in the third place, I can not return the bookmarks I lost from the fvd speed dial extension. Please write how I can get back the work of the fvd speed dial extension and remove the "NEW TABLET" service. With all respect, Andrew

Good afternoon! My name is Andrew - I've been using your browser for 10 years and I was happy with everything in his work. I hasten to inform you that about a week ago, the browser itself was automatically updated and instead of the usual fvd speed dial (an extension for using bookmarks), I had ("NEW TABLET" - screenshot attached). Firstly, I did not ask me to impose anything, Secondly, this service is terribly inconvenient, in the third place, I can not return the bookmarks I lost from the fvd speed dial extension. Please write how I can get back the work of the fvd speed dial extension and remove the "NEW TABLET" service. With all respect, Andrew

All Replies (3)

Mkll
Mkll
more options

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

andrewyunev
andrewyunev Question owner
more options

It did not help

Mkll
Mkll
more options

Try reinstalling Firefox.