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How can I import bookmarks after refreshing Firefox?

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by Mkll

maries2
maries2
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I refreshed Firefox this morning and the original issue (slow opening speed for the browser) is now resolved, but I had no idea my bookmarks would go away (among other problems). I have tried two things many articles seem to point to, which are: 1) When I click "Bookmarks" from the file menu, select "show all", then in the dialog box that appears I click "import and back-up", select "restore", I've clicked on several recent dates to restore to a date. No matter which date I choose I receive the message "unable to process the backup file" 2) When I do the same process but instead of selecting a date, I click "restore" and "choose file" and select one of the files from the "old firefox data" folder on my desktop, the same error message occurs ("unable to process the backup file").

What else can I do to fix this?

I refreshed Firefox this morning and the original issue (slow opening speed for the browser) is now resolved, but I had no idea my bookmarks would go away (among other problems). I have tried two things many articles seem to point to, which are: 1) When I click "Bookmarks" from the file menu, select "show all", then in the dialog box that appears I click "import and back-up", select "restore", I've clicked on several recent dates to restore to a date. No matter which date I choose I receive the message "unable to process the backup file" 2) When I do the same process but instead of selecting a date, I click "restore" and "choose file" and select one of the files from the "old firefox data" folder on my desktop, the same error message occurs ("unable to process the backup file"). What else can I do to fix this?

Chosen solution

local directory.

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All Replies (3)

Mkll
Mkll
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Hello, type about:profiles in your url bar. Then click on Open Folder, then open Old Firefox Data and drag everything from there into the new profile folder. Then restart Firefox. If this solved your problem, please Mark as Solution.

maries2
maries2 Question owner
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Do I click "open folder" to the right of "root directory" or "local directory"

Mkll
Mkll
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Chosen Solution

local directory.